Kandice and Joe

Dear Dr. Chin,

 

I would like to say thank you to you and your incredible staff.

 

Joe and I are in the 38th week of our pregnancy and we still can't hardly believe that this is actually happening! From our first visit with you I have always known this dream could be and would be realized. Although it has been a long and trying road to get to this point, it has all been work it.

 

I often think back over the years and remember all the tests, procedures, and surgeries it took to get here, and I am still amazed by your kindness, your compassion, understanding, and ability to make such miracles possible. You have an amazing ability in making each of your patients feel like we are your only patient. That truly is a gift that not all physicians have. You are truly one of a kind! I am so blessed to have been led to you, and because of you we are awaiting the birth of our baby girl.

 

I can not say thank you or express how appreciative we are for you. You have changed our lives in so many ways.

 

With so much admiration,

 

Kandice and Joe

May 12, 2004

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

Hope and Mark

Dear Dr. Chin, Melinda, Debra, Grace, Sandy, Mary Jayne, Connie, Candy and Shelly,

 

Today is my graduation day. Leaving your office has got me more excited, nervous and emotional than any of the occasions for which I donned a robe and tassels.

 

Thank you. At a time when I had become hopeless, you took my burden and cared for me in the best way that I can imagine. Here are a few of my favorite things about my experience in your care:

 

  • You treated me with understanding and professionalism, as a unique person and patient. Sometimes it feels like fertility doctors are only for people with trouble conceiving and OBs are only for healthy pregnancies, so as someone with recurrent miscarriage, I felt alone and untreatable. The approach of my previous fertility specialist was "get pregnant again and let's take it from there". I didn't want to lose more children to trial and error and you understood that. I didn't get ecstatic at a positive pregnancy test and Grace and Sandy understood why. Thank you for carrying my burdens of fear and uncertainty right along side of me.

  • You treated my husband and me as intellectual peers and educated individuals. I was continually impressed with your patience and thoroughness in sharing the reasons for each of your treatment recommendations. I felt that you were open to hearing about things I'd read and even my guesswork theories about what was going on with my body.

  • You obviously invest an amazing amount of time in staying up to date with the latest research and treatments and seem to keep an open mind about the new approaches. It was on more than one occasion when you sent me to a lab for a test and the technicians had to "call upstairs" because the test you requested was so new that they had not yet heard of it. It felt good to know that the latest in modern medicine was on my side. It was this quality that led you to finding my problem that needed treatment, and possibly (hopefully) will allow me to have a healthy baby in about 28 weeks.

  • You let me know that it was "OK" to stop trying whenever I needed to. When I had my third miscarriage and I asked you if we should try again, I was touched that you didn't just respond with a reflex answer about medical statistics. You seem to know the emotional toll that this takes on your patients and unlike any family or friends; you gave me permission to say "enough" if it became too difficult to bare.

  • You made my baby a priority. All of you were readily available to take with me or accommodate my biological clock with weekend visits. The comfort in knowing that you were always just an easy phone call away and that you would be available for us regardless of the inconveniences of my cycle was amazing. You understand that waiting another month is a big deal and I think you make each of your patients feel like all of your time is theirs as needed. You even went the extra mile to find me a doctor in California when Mark's traveling conflicted with my ovulation. I was impressed to know that your superb reputation reaches all the way to the west coast.

I'll tell people about what you've done for us. I'll be back, hopefully with a little one in tow.

 

Sincerely,

 

Hope and Mark
 

Stacey and Rob

Dear Dr. Chin and Staff,

 

How can words ever express the joy and happiness your work has brought into our lives? You must sleep very well at night knowing that all day you make the dreams of thousands come true. What a noble profession you have chosen and how lucky we are to choose you.

 

Thank you from the bottom of our hearts and the depths of our souls. Thank you for helping to bring our "little Will" into the world.

 

Stacey and Rob

 

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